Contact Us

Contacting Louna Adult Family Home: What to Reach Out About and What to Expect

1. Inquiries and Concerns:

General Information: If you need details about the facility’s services, daily routines, or overall environment, feel free to reach out. We can provide information about what sets Louna Adult Family Home apart and how we meet residents' needs.

Availability and Admission: Contact us to inquire about current availability, the admission process, and the required documentation. We can guide you through the steps needed to secure a spot for a loved one.

Care Specifics: For questions about our specialized care services, including memory care, chronic illness management, or rehabilitation, reach out to our care coordinators who can provide detailed explanations and answer any specific concerns.

2. Scheduling Visits:

Facility Tours: To get a firsthand look at our environment and meet our staff, contact us to schedule a tour. During the visit, you can see our facilities, observe daily activities, and discuss any specific needs or preferences.

Meet with Staff: If you’d like to speak directly with our care team or management, we can arrange meetings to discuss care plans, staffing, and any other questions you might have.

3. What to Expect After Contacting Us:

Response Time: We strive to respond to all inquiries promptly. You can expect a reply within 24 hours, and we will do our best to address your questions or concerns.

Information Packets: After initial contact, we will provide you with detailed information about our services, including brochures, care plans, and any other relevant documentation.

Personalized Follow-Up: If you schedule a visit or meeting, we will follow up to confirm the details and ensure that all your needs are met during your time with us.

Support: Our team will be available to assist with any further questions or support you may need throughout the decision-making process and beyond.

denisesoka@lounaafh.com

425-312-3046